How To Place Your First Order

Welcome to our new Wholesale Website! 

With our new layout, you may find yourself unfamiliar with some of the design and how to check out. Not to worry, we've made it easy for you. Follow these steps below to place an order.

Step 1: Register

Prior to browsing our leather pieces or collections, you will need to register for an account and get approved to gain full access along with other Wholesale privileges. Once you fill out the registration, our Brand Executives will review your application and when approved, you will receive an email like this from us. 

If you did not get this email notification or feel there may have been an error, give us a ring so we can get you taken care of at 866-426-4957. 

Step 2: Account Login

Congratulations! Now that you're approved, let's get to work. Go to our website and login using your credentials. 

Step 3: Start browsing 

From here you now have access to all products and pricing. To begin browsing, we recommend starting with our collection pages found at the top middle of each page under catalog. Or if you're looking for an item specifically, like a Writers Log Journal, simply click on the search tab found in the upper left corner of each page. 

 

Step 4: Add to Cart

Once you've located the item you want to add to you cart, simply click on the orange plus button found on the right of each item as seen below.

Add in increments of 2 (or product minimum) to your cart and when you have met the order quantity minimum of 20, you are ready to proceed. 

Step 5: Leave notes 

Need to leave a specific note, add customization or perhaps you want the order to ship at a certain date. This area is designated for notes at the bottom left of your cart. 

Step 6: Must hit order quantities

Please note, you will not be allowed to go to the next step if you haven't met the minimum cart quantity. You'll know when you see this button below reading Refresh Cart instead of Checkout. You must only be a few items away, add some of our best selling wallets or keychains to get you there. 

Step 7: Proceed to Checkout

Now that you've selected your items at the needed quantities, your checkout button should read Checkout as seen below. Click this button to proceed to the next step.

 

Step 8: Customer Information

Please fill out this form in its entirety so we can get your order to the correct doorstep. Additionally, don't forget to click and subscribe to our newsletter to receive news on our newest products, leather updates, tradeshows, order specials and more. When complete, click on Continue to shipping method to move to next step.

 

Step 9: Shipping Method

Select your desired method to ship in our five selections with UPS. When done, click on Continue to payment method to go to the next step.

Step 10: Payment method

In this section, we will need your Credit Card information. If your billing address is different from your shipping address, select the Use a different billing address option. If you'd like to apply a discount, see step 11. If not, hit Complete order to finalize your order. 

Step 11: Apply discount

Directly to your right of the credit card information, you will see a review of your order and the total dollar amount. Just below that, you will see a bar to apply a discount code to your order. Enter the code and click Apply.

 

Step 12: Confirmation email. 

Once you've completed your order, you should receive a confirmation email shortly after. Congratulation, you're all done! Our team of skilled artisan now have the green light to start cutting and handcrafting your order.  

Remember, your Wholesale Executives are here to serve you and answer any questions you may have. We're happy to hop on a call or shoot us an email to resolve any issue.

We hope you found this article helpful and thank you for choosing Rustico.